Our Commitment and Promise
We are committed to providing you the most complete selection of quality products, at the best prices, from the most helpful product experts in the business. We stand behind everything we sell at , and promise you the absolute best online shopping experience. We have done everything possible to make purchasing from our site the best option of any existing retailer online or offline. We pride ourselves on offering an unparalleled selection, excellent product knowledge and fast service. If we are fortunate enough to earn your business, we will do everything possible to make sure this is one of the best online retail experiences you have had.
Variety and Great Prices
We constantly check our prices to make sure we are offering the best value, and this gives us the confidence to say that our prices are the lowest you will find anywhere*. If at the time of purchase, you do find a total price which is lower than the one we are offering let us know and we will attempt to match it. When comparing our prices with other retailers, please be sure you are checking the total price (which includes the price of the item, delivery costs and VAT).
* Excludes sale/clearance items, non-retail, private sales and auction sites. The store must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).
We value our customers and make customer satisfaction our priority. If you are not satisfied with your order, you can return or exchange the item within 30 days of receipt as long as it is returned in "as new" condition in the original packaging. Some returns may be subject to delivery and restocking fees. Please see our Returns and Damage.
Recycling your old electricals is easy! - Recycle your electrical and electronic devices free at your local recycling centre. To find your nearest centre, visit the Recycle More website and type in your postcode.
Unwanted electrical equipment is the UK’s fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and also human health.
We’re proud to support your local authority in providing local recycling facilities for electrical equipment.
To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.
How are we helping?
In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by financially supporting the national network of WEEE recycling centres established by local authorities. This is achieved through membership of the national Distributor Take-back scheme (DTS).
To find more information on WEEE recycling and to locate your nearest recycling centre please visit the Recycle More website.